Shipping/Returns

Shipping policy

At Poem Objects, we are committed to ensuring that your jewelry arrives safely and promptly. We offer reliable shipping options both domestically and internationally. Once your order is placed, we will process and ship it within 1-3 business days. Shipping times vary depending on your location, but we always strive to deliver your items as quickly as possible. You will receive a confirmation email with tracking details once your order is on its way. The tracking number will be sent to you once the parcel is shipped to the same email adress as you provided in the checkout. If you have any questions or concerns about your shipment, please don't hesitate to contact us

Returns

At Poem Objects, we offer a 14-day return policy for all our jewelry. If you're not completely satisfied with your purchase, simply return the item within 14 days. To return you must first send us an email with your order number and the reason for your return to hello@poemobjects.com after that we can handle your request and you can send in the parcel.

Please send your package to:

Poem Objects
Norrbackagatan 30
113 41 Stockholm
Sweden

hello@poemobjects.com

+46730624111

Include a note inside the parcel indicating whether you'd like to exchange the item or request a refund. Once we receive your return, we'll process your request promptly and refund your payment.